About Us

We are local, our office is in Coventry RI

 

We are thrilled to be Rhode Island's only certified Grandstream VoIP Re-Seller !

What this means to you is your company is connected to a winning combination--cutting edge VoIP Technology with Grandstream and great local service with seasoned professionals at Anchor Telecom Inc. One of our core values is that “Our customer’s sense of urgency is our sense of urgency.” I am sure you will see this in the people with whom you work with at Anchor Telecom, Inc.

Our Philosophy is Simple

Our company was founded on two guiding principles:


1. Sell a high quality product

2. Back that product up with exceptional technical support and customer service 


In other words, we don’t just support the product... support IS the product.

Competitive Pricing

 

In this challenging and changing business climate Rhode Island businesses are under budget constraints to find cost-effective ways to manage,control, install and upgrade their telephone systems.

Typically using Anchor's platform we can save our customer any where from 10% to 50% off of there current telephone service  

Anchor Telecom, Inc. VoIP telephones are the only modern choice that will give you the value and features your business needs.


Rhode Island VoIP


Services

New School Business Model

 A VoIP Phone will provide you with the flexibility to have your phone or phone calls no matter where you are. You can use features like Simultaneous Ring, to ring your VoIP Phone and your cell phone at the same time. You can use features like Call Recording, Voice Mail to Email, Fax to Email, and much more to stay in touch with your clients. A Anchor Telecom Voip Phone system can dramatically increase internal productivity with features like Internal Chat, Presence Notification, 3 Digit Dialing and remote and teleworker support. 

Free Service Calls

 There is no catch, here's the scoop.

If you are lucky enough to have a Anchor Hosted VoIP system.

You are probably already saving $ off your old Verizon or Cox bill. 

Add to that we do not charge you to do any admin, moves, adds or changes to your system. We can do this simply because we can make any program changes remotely.  Here are some examples of what kind of free service you get with our Anchor Hosted Services.

Administration of new or outgoing employees

Clear forgotten Passwords

Re-design Company Auto-Attendant options

Re-Record Main and personal Greeting

Move extensions across the office or across the world

up load customer provided music on hold

​The only time that you will receive an invoice for service is if we need to drive out and physically run wires or trouble shoot network issues.

Better Customer Service

 A VoIP Phone system will also provide better customer service by allowing you to connect with your customers. Rather than older technologies that created a barrier between you and your clients, a VoIP Phone system allows your customers to connect to your employees faster and more efficiently.  Personalized Customer Greetings, Intelligent Customer Routing and  much more are all a part of today’s VoIP Phone technology. Custom database integrations, automated reminder calls, and much  more are the real power of today’s VoIP Phones.  

What others are saying about Anchor Telecom

Carolyn's Sakonnet Vineyard

  http://www.sakonnetwine.com/ 

Recently, our phone systems voice-mail crashed. After receiving quote after quote from many well-known local providers telling us we needed to undertake an expensive phone system overhaul,  Anchor Telecom stepped in and provided us a time and money saving solution for our business.We would highly recommend the Anchor Telecom team for businesses that want a honest and professional company to take care of their phone system needs.

Thank you!
Cynthia Rocha
General Manager

A2B Tracking Solutions, Portsmouth RI

 https://www.a2btracking.com/

We have been customers of Dan over at Anchor Telecom Inc’s for a long time. Back in about 2003 he installed our traditional Panasonic phone system. As technology changed, so did our phone needs. There was never a question that years later when we decided we needed to upgrade that we were going to give him a call. I cannot express how happy we are that we did. Dan educated us on VoIP technology and the many benefits it offers. We upgraded to the Grandstream VOIP Premise based system and we are extremely happy with it. Our service is very reliable and our monthly phone expenses dropped over $200 per month, who can complain about that? The best part about switching from our old telecom company to Anchor is the customer service.  They have always been there when we have needed them, and that has been proven time and time again over the last 13 or so years. I recommend Anchor Telecom, Inc. to anyone who owns a business, wants good service, and wants to save some money.

Sincerely,
Tim Collins

A2B Tracking Solutions, Portsmouth RI

Rhode Island Association for the Education of Young Children

  http://www.brightstars.org

  When our organization experienced a rapid expansion, it became necessary to switch to a new phone system. Anchor Telcom helped us figure out the system that would work best for us. The selection was a VoIP hosted telephone system. This was a very smart decision, which allows us to print call records, check voicemails by email, forward and pre-pend messages to diferent staff members. These are only some of the features offered by the system. There are too many to list.
         We were pleased with their work, from installing the new system in our new facility to training staff on the use of the system.  We have been very pleased with how professional and fast our questions about the phone system have been handled. The new phone system is just what we needed and it’s making things run more smoothly in our new office.
Thank you Dan!

Lisa Hildebrand, Executive Director

Rhode Island Association for the Education of Young Children

Newport County YMCA

 Anchor Telecom / Dan Gagnon has served the Newport Couny YMCA for 20+ years. Dan has offered us great support at a moment’s notice. We recently upgraded our phone system to a VOIP system. We decided to do this as a result of upgrading to a new high speed internet network. During this transition we experienced growing pains with the new internet network. Dan hung in there with us and supported us while the IT issues were resolved. The bottom line is I would highly recommend Dan and Anchor Telecom for your communication needs. George Rezendes Director of Finance Newport County YMCA Telephone Main Office 401.847.9200 (401.846.YMCA) 

AccuNet LLC

 To whom it may concern, When our AVAYA phone system of t2 years started to fail we were faced with a decision to upgrade to a new AVAYA system or take the leap and purchase a VOIP system. In theory the VOIP system made sense. lt was the newest and best technology and would reduce our AT&T bill substantially. lt was also considerably less of an investment than a brand new AVAYA system. However, we had concerns. With several sales associates, our business is dependent on reliable phone service. After speaking with Dan at Anchor Hosting Solutions and calling several of Anchor's customers, we were happy to learn all the businesses who have switched to an Anchor Hosted solution were glad they did. We too, are happy we made the decision to go with Anchor. We experienced no down-time during the installation process and Dan was on-site to train our staff. Audio quality is far superior to our old system and the phones themselves have more features. All-in-all we've been extremely satisfied and highly recommend a VOIP system from Anchor.  Joseph Spadaro V.P.

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Anchor Telecom Inc.

577 Tiogue Avenue, Coventry, Rhode Island 02816, United States

(401) 792-8001

Hours

Monday - Friday: 9am - 5pm

Saturday - Sunday: Closed